top of page

Shipping & Returns

Shipping Policy

-All orders are shipped from Sunny Southern California.

​

-Please allow 5-7 business days for your package to arrive. It may take longer for orders shipping to Canada. 

​

-Each order will receive an email with shipping and tracking information. 

​

-Please note that I am not responsible for any lost packages. Once I drop it off at the post office, it is out of my control. If your package is lost, please contact USPS postal service for further information regarding your package. 

 

-If the package is returned to sender or needs to be re-shipped for any reason, the customer is responsible for return shipping costs. Please make sure your address is complete and correct. 

Return Policy

-Due to health and hygiene concerns, I am not able to accept returns or exchanges on any jewelry. All jewelry sales are final and we are unable to cancel orders. Please contact me for any concerns regarding your jewelry. You may contact me through the contact form or through my Instagram (@creationsbyclarielle). 

 

-Please note that I am not responsible for any adverse reactions to the earrings. I personally have sensitive ears, so I do my best to use hypoallergenic earring charms/backings for all the items. 

bottom of page